FAQ- Shipping and Returns


Shipping & Returns

How much is the shipping?

Shipping within Sweden starts from 39 SEK and free shipping is available within Sweden for orders over 300 SEK. International shipping starts from 99 SEK (approx. €9) and free shipping is available for orders over 500 SEK (approx. €50.)

What is your delivery time?

Standard delivery time of 3-5 working days in Sweden and up to 10 working days for orders outside of Sweden. We dispatch products within 24 hours (excluding bank holidays and weekends) of receiving the order.

You will receive an order confirmation to the email provided at checkout, with your order details and shipping information.

How do I return a product?

We accept returns of all unopened items within 14 days of receipt for a full refund minus any shipping fees.

If you want to return or exchange your product, please contact us on order@skintology.se with your name, order number as well as what product/products you want to return before returning anything.